Twila Cha

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Verified Reviewer
| map-marker Little Rock, Arkansas

Annoying intrusive logoff(s) and repetitive requests to create new pwds.

Only call Skype to Skype. No use for MS365 or any business features that MS is introducing into Skype.

Prefer a NO DRAMA SKYPE as is Skype to Skype as always. No need for Billing or Charging info, since there wont be any usage through Skype - not by choice.

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User's recommendation: Microsoft apparently is unaware of Word Perfect or Excel for merging information already in their server(s)

Indy Hxm

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Verified Reviewer
| map-marker Claymont, Delaware

I can not get a real person at Customer Service.

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Problem with Skype credit. Also, even though you claim to send a code to my email, it never happened.

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Anabeth Hfu

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Verified Reviewer
| map-marker Santiago De Compostela, A Coruña

Major problems with our skype accounts

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We were unable to access our Skype accounts. We used pissedcustomer.com and we were able to resolve our issues very quickly.

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User's recommendation: Use pissedconsumer.com as it enables you to get access to your account and Skype.

Samantha Lgd
map-marker Melbourne, Victoria

Lack of help for customers

Non existent. Impossible to get help.

Very disappointed to experience no help from them. I really dont understand why you cant have some one to help you

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Latashia Qnt

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Verified Reviewer
| map-marker Chicago, Illinois

You closed an account before bill was due. Need my number it's work number

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Ai is their phone support. I'd rather have it overseas...LOL.

AI is not using people and not helping customers.. that is your Biden Harris at work. All products made over seas, no support at all. Expensive slave labor inputting the dat...Likely china or some other slave someone..

I can't belive we pay thousands a year a day they do not care about us.

Hope godaddy makes a phone one day. The laptop or phone only uses android operating systems..

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Resolved
Lorrie G Mnb

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Verified Reviewer

Resolved: My Gmail is under someone else's name

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Updated by user Aug 28, 2024

Company fixed the issue and I have been provided with apology.

Original review Aug 13, 2024

I have a new account with you, but my Gmail has someone else's name. I don't know how to fix the problem. What should I do?

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Preferred solution: I want to fix the problem with my Gmail under someone else's name and phone number.

Garyn Mts
map-marker Oakland, New Jersey

Can’t see my leftover credit in my account

I havent been using my Skype account for a long time. My remaining credit was not found. I need to know why.

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Anonymous
map-marker Dunedin, Otago

Can’t use Skype because you are using an obsolete address for me to reply to. jdpm@***e has been out of use for years. You contacted me on my correct email but I have to try and respond on the obs

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Wrong email to reply to even though got message on current email address??

Extremely difficult to contact anyone because of ambiguous and hard to use website…

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Richard M Sap

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Verified Reviewer

Can no longer read messages even on Windows 10

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A few weeks ago I had a computer failure and had to start using a laptop with Windows 10. Despite downloading the latest version of Skype although I get notifications from Skype I can't read the messages.

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Loss:
$11
Cons:
  • Does not work

Preferred solution: Fix Skype

Janiyla Olh
map-marker Los Angeles, California

Sykpe

My friend cant find my email to friend request me so if youu find a way to make my email to work i would greatly appreciate it my email is mailflyers can you contact me at 747 249 **** can you also give me a direct number to call you guys at thank u

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John v Cqx

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Verified Reviewer

For someone to cancel my Skype subscription

I, simply as an 88-year-old, would like the Skype subscription turned off or cancelled, whatever you call it.

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Preferred solution: Someone to stop Skype subscription for me.

MRS B Kgj

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Verified Reviewer

Need help (English)

Skype - Need help (English)

I paid for one year of unlimited calls and 1 month later my account is blocked. I do not know why.

I have tried in many ways to contact Skype customer service but that is impossible. You have the proof of my purchase, the number that I use is (831)272-****.

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Preferred solution: I want to make my call from my Skype number

User's recommendation: SKYPE HAS A BAD CUSTOMER SERVICE, EVERYTHING IS ONLINE AND NOT ALWAYS WE CAN RESOLVE A PROBLEM.

Susan Frc

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Verified Reviewer

I need a refund

I have purchased a Skype credit, and it's useless because it's unable to keep a call. I was trying to contact them with the refund service ,but nowhere I can contact with a customer service.

I call several times and each time it just handed up the phone. Skype is so disappointing there days!

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Loss:
$5
Cons:
  • No customer service at all poor company

Preferred solution: Full refund

User's recommendation: Never buy any products at Skype,no customer service at all.

Izabella L Pno

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Verified Reviewer

Various questions

What customer service? No chance talk to anyone and was disconnected call.

Soo bad!

Im customer of Skype over 20 years.

In the past servise was better, recently disconnections happened many times.

It's frustrating if you can't talk to no one about it. Doesn't matter where is my location, calls drop at home, in the car or other places.

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Pros:
  • Possibility talk to my 100 years old mom
Cons:
  • Frustrating when calls dropped

Preferred solution: Talk to person to improve service with no disconnected calls.

User's recommendation: No recommendations

Lincy Wxw
map-marker Doylestown, Pennsylvania

My account has been locked

My account was locked and I do not even know why. Why would you even cut my service for nothing if I comply with your terms

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carlos c Oyw

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Verified Reviewer
| map-marker Los Angeles, California

Skype, problems w/getting contacts ph..#s and credits, new problems w/ low volume ww11 pro

more live customer service no robots happening hi no volume on w11 pro, it's happening very often any help w/it that, very low volume any help not fix no coment

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About

Related Companies

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Summary

Skype is special software that allows its users to perform telephone calls over the Internet to other users for free. The software program was developed by Swedish and Danish businessmen Niklas Zennstrom and Janus Friis. The Skype users can also call to landline and mobile phones being charged a certain fee. Skype program had several additional features that include instant messaging, file transfer, short message service, video conferencing and some more.

The Skype Group operates the production, development, servicing and retail of Skype. The group is headquartered in Luxemburg and has several offices in European countries and one in San Jose, California.

Skype reviews and complaints

Skype is ranked 716 out of 7866 in Software category

Area Served

USA

Brands Related to Skype

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