
Skype
Skype Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Skype has 1.7 star rating based on 142 customer reviews. Consumers are mostly dissatisfied.
10% of users would likely recommend Skype to a friend or colleague.
- Rating Distribution
Pros: It used to be so easy to use, Call anywhere, Convenience.
Cons: Customer service, Impossible to deal with, Poor signal and customer service very incompetent.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Skype has 1.7 star rating based on 142 customer reviews. Consumers are mostly dissatisfied.
10% of users would likely recommend Skype to a friend or colleague.
- Rating Distribution
Pros: It used to be so easy to use, Call anywhere, Convenience.
Cons: Customer service, Impossible to deal with, Poor signal and customer service very incompetent.Recent recommendations regarding this business are as follows: "Microsoft apparently is unaware of Word Perfect or Excel for merging information already in their server(s)", "Use pissedconsumer.com as it enables you to get access to your account and Skype.", "Avoid when you can.", "Very bad with subscription payments", "Never buy any products at Skype,no customer service at all.".
Most users ask Skype for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews



































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Annoying intrusive logoff(s) and repetitive requests to create new pwds.
Only call Skype to Skype. No use for MS365 or any business features that MS is introducing into Skype.
Prefer a NO DRAMA SKYPE as is Skype to Skype as always. No need for Billing or Charging info, since there wont be any usage through Skype - not by choice.
User's recommendation: Microsoft apparently is unaware of Word Perfect or Excel for merging information already in their server(s)
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I can not get a real person at Customer Service.
Problem with Skype credit. Also, even though you claim to send a code to my email, it never happened.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Major problems with our skype accounts
We were unable to access our Skype accounts. We used pissedcustomer.com and we were able to resolve our issues very quickly.
User's recommendation: Use pissedconsumer.com as it enables you to get access to your account and Skype.
Lack of help for customers
Non existent. Impossible to get help.
Very disappointed to experience no help from them. I really dont understand why you cant have some one to help you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |You closed an account before bill was due. Need my number it's work number
Ai is their phone support. I'd rather have it overseas...LOL.
AI is not using people and not helping customers.. that is your Biden Harris at work. All products made over seas, no support at all. Expensive slave labor inputting the dat...Likely china or some other slave someone..
I can't belive we pay thousands a year a day they do not care about us.
Hope godaddy makes a phone one day. The laptop or phone only uses android operating systems..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: My Gmail is under someone else's name
Company fixed the issue and I have been provided with apology.
I have a new account with you, but my Gmail has someone else's name. I don't know how to fix the problem. What should I do?
Preferred solution: I want to fix the problem with my Gmail under someone else's name and phone number.
Can’t see my leftover credit in my account
I havent been using my Skype account for a long time. My remaining credit was not found. I need to know why.
Can’t use Skype because you are using an obsolete address for me to reply to. jdpm@***e has been out of use for years. You contacted me on my correct email but I have to try and respond on the obs
Wrong email to reply to even though got message on current email address??
Extremely difficult to contact anyone because of ambiguous and hard to use website…

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan no longer read messages even on Windows 10
A few weeks ago I had a computer failure and had to start using a laptop with Windows 10. Despite downloading the latest version of Skype although I get notifications from Skype I can't read the messages.
- Does not work
Preferred solution: Fix Skype
Sykpe
My friend cant find my email to friend request me so if youu find a way to make my email to work i would greatly appreciate it my email is mailflyers can you contact me at 747 249 **** can you also give me a direct number to call you guys at thank u
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFor someone to cancel my Skype subscription
I, simply as an 88-year-old, would like the Skype subscription turned off or cancelled, whatever you call it.
Preferred solution: Someone to stop Skype subscription for me.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed help (English)
I paid for one year of unlimited calls and 1 month later my account is blocked. I do not know why.
I have tried in many ways to contact Skype customer service but that is impossible. You have the proof of my purchase, the number that I use is (831)272-****.
Preferred solution: I want to make my call from my Skype number
User's recommendation: SKYPE HAS A BAD CUSTOMER SERVICE, EVERYTHING IS ONLINE AND NOT ALWAYS WE CAN RESOLVE A PROBLEM.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need a refund
I have purchased a Skype credit, and it's useless because it's unable to keep a call. I was trying to contact them with the refund service ,but nowhere I can contact with a customer service.
I call several times and each time it just handed up the phone. Skype is so disappointing there days!
- No customer service at all poor company
Preferred solution: Full refund
User's recommendation: Never buy any products at Skype,no customer service at all.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVarious questions
What customer service? No chance talk to anyone and was disconnected call.
Soo bad!
Im customer of Skype over 20 years.
In the past servise was better, recently disconnections happened many times.
It's frustrating if you can't talk to no one about it. Doesn't matter where is my location, calls drop at home, in the car or other places.
- Possibility talk to my 100 years old mom
- Frustrating when calls dropped
Preferred solution: Talk to person to improve service with no disconnected calls.
User's recommendation: No recommendations
My account has been locked
My account was locked and I do not even know why. Why would you even cut my service for nothing if I comply with your terms
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Skype, problems w/getting contacts ph..#s and credits, new problems w/ low volume ww11 pro
more live customer service no robots happening hi no volume on w11 pro, it's happening very often any help w/it that, very low volume any help not fix no coment
About
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Skype is special software that allows its users to perform telephone calls over the Internet to other users for free. The software program was developed by Swedish and Danish businessmen Niklas Zennstrom and Janus Friis. The Skype users can also call to landline and mobile phones being charged a certain fee. Skype program had several additional features that include instant messaging, file transfer, short message service, video conferencing and some more.
The Skype Group operates the production, development, servicing and retail of Skype. The group is headquartered in Luxemburg and has several offices in European countries and one in San Jose, California.

Skype is ranked 716 out of 7866 in Software category
USA
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