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I have not used Skype in quite some time so I was preparing to travel and was going to need to make some phone calls and I thought Skype was the most economical way to do that. Twice I tried to initiate credit on my account and both times failed; my credit card was...
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#927438
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 Skype subscriptions - lowest quality
I bought a subscription to call my country and when the call connects it gives me a muffled sound and then fails immediately. Minutes are deducted from my subscription though, with me not being able to reach the person I wanted to talk to. Customer support was so slow...
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1.3
I didn't like
  • Look like cheating now
  • No refund or compensation
  • Customer service
#927298
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My experience is that security is poor, and Skype's approach is to blame the customer. My account was hacked and I really really wanted to close it. Called customer "service," waited on phone *** for over an hour, only to have the live person send me an emailed form to...
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I didn't like
  • Robotic problem non-solving
  • Refused to close account when hacked
#894651
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I signed up for a Skype phone number but after about a month I discovered that people were not able to get through to me on it so I contacted their technical support. So far so good. However not only is their technical support rubbish but when they eventually did solve...
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Anonymous
Drbob_mccord

Still no resolution of this problem. There is only one thing I can do about this and that's not to use Skype or create a British number with them, they are cutting of my nose ...

2.2
#881278
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My deleted account still after months appears in the skype search. I have problem with my new account which is the same name. People who are looking for me are getting confused because of the 'zombie' account. I can not recover access on the 'deleted' account although...
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I didn't like
  • Look like cheating now
  • Customer service
  • Insincere apologies for inconvenience
#858495
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I just opened an account with Skype, to make calls via my lap top. I gave all the information they required including my credit card number, to put $20.00 in the account to prepay for the calls. Five minutes after I finished with all this paperwork I checked the...
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Anonymous
Sander

The same thing happened to medage, and afterwards they continously took an amount of money from my bank account. I have spent hours on trying to get my money back and sent the...

#854070
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Let me start by saying that I have an account that I wish to use. The rub starts here.... I haven't used it in over 4 years and I can't get the account released and password reset. Can't remember enough about the account to get Skype to authorize this to happen. Sooo,...
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1.0
I didn't like
  • Unreasonable behaviour
  • Customer service
  • Impossible to deal with
#849792
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I have been using skype for several months on my ipad. Worked fine until recently. I was prompted to buy more time through apple payment system, which I did. I have a receipt from apple showing that I have paid amount requested. Now when I go to use skype, I am...
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Anonymous
Anonymous

Let me start by saying that I have an account that I wish to use. The rub starts here.... I haven't used it in over 4 years and I can't get the account released and password r...

1.0
Ingersoll, Ontario
#845346
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I added a coworker to my phone list so I can have their phone number for when I need to call them. Just now, I saw that they are a skype contact despite me never requesting them to be a contact and never receiving a contact request from them. As it turns out, skype by...
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#843641
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Skype suspended my account for no apparent reason which means that I can't use the credit on my account to make phone calls anymore. Skype has got my money but I can't use the service. They require me to provide all manner of information in order to unlock my...
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Anonymous
Anonymous

Try calling them at 1-855-425-3768

Anonymous
Anonymous

This is EXACTLY what I am going through right now!!! Exactly! I REALLY want to find a decent alternative to SKYPE> I would dump them in a heartbeat. They have the world's ...

1.7
Kelsall, England
I liked
  • Free video calls
I didn't like
  • Insincere apologies for inconvenience
  • Impossible to deal with
  • Look like cheating now
#818126
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